Privacy policy

Ever conscious of the need to respect your privacy and protect the information that you provide, Indygo Moving Solutions complies with the legislation in effect with regard to the protection of privacy and personal data.

We guarantee our Customers full respect for their privacy and the protection of their personal data.

The administrator of your personal data is the company Indygo MS sp. z o. o., ul. Kamionkowska 51, 03-812 Warsaw, limited liability company, registered with the District Court for the capital city of Warsaw in Warsaw, XIII Commercial Chamber of the National Judicial Register under number KRS 0000503762, tax identification number (NIP): 5242768144, statistical identification number (REGON): 147173028.

1. Personal data collected
1.1. Online form on the website

The personal data collected is the data that you provide voluntarily when you fill in the contact form on the website, in order to request a contact or a quote, to get in touch with Indygo MS or to give us your opinion with respect to whether or not you are satisfied with the services offered.

The personal data collected thus includes:

• Your contact details: first and last name, postal address, telephone number (landline and/or mobile), email address;
• If applicable, in the case of a request for a quote for a removal service, data related to the proposed move: address of departure and of destination, scheduled date of the move, reason for the move (job relocation or private).

1.2. Cookies

Indygo MS can also collect information automatically by using cookies stored on the device that you use (computer, tablet, mobile, smartphone) when you visit the site, as long as it has your consent to do so, and you can withdraw your consent at any time.

Cookies are used to:

• Ensure the proper functioning of the site, enable all the services offered by the site to be used, in particular to request a quote online;
• Make it easier for you to browse the site, in particular by memorising your connection data (IP address) and information related to your online requests for quotes on the website;
• Carry out site maintenance and create site audience statistics, in particular by determining the number of visitors, the most-viewed pages, the amount of time during which you were connected, the type of browser used, the pages from which you accessed on the site, the search engines used to access it, and the geographical location from which you accessed the site.

Indygo obtains your consent prior to storing cookies. You can alter the configuration of your browser so that it either accepts cookies or refuses to accept them, and to block or erase cookies which have already been stored on your browser.

2. Processing of personal data

Indygo Moving Solutions is the data controller of your personal data.

Your personal data is processed by Indygo MS for the purposes of its activity: to process your requests for quotes, send you quotes, contact you after quotes have been drawn up or in order to draw up a precise quote, and to contact you after your request for contact on the website of Indygo MS.

Indygo processes personal data transmitted to it by Customers in a manner consistent with the scope of consent given by Customers and the provisions of law, in particular in accordance with the Regulations of the European Parliament and of the Council (EU) 2016/679 of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of this data, and repealing Directive 95/46/WE.

Indygo MS keeps personal data of Customers on servers guaranteeing them total protection. Only authorised Indygo MS employees have access to the database.

Under the applicable data protection regulations, you have the right:

• to request access to your personal data,
• to request the rectification of your personal data,
• to request the limitation of the processing of your personal data,
• request data portability,
• to have personal data erased and to object to the processing of your personal data,
• to appeal to the competent authority for the protection of personal data (the President of the Polish Office for the Protection of Personal Data – UODO).

Indygo MS does not transmit, sell or lend the personal data collected from Customers to third parties, unless it is with the express consent or at the request of the Customer, or at the request of the public authorities, authorised under the law, due to ongoing proceedings.

This policy is subject to change and you will be notified of any changes through available means of communication.

You can send any questions, requests or suggestions regarding the protection of your privacy, in particular personal data, to info@indygo-moving.com.